Building insurance protects your home or property from financial losses caused by hazards such as fire, water damage, storm, or hail. Coverage can be expanded with optional modules, for example, glass, natural hazards, photovoltaic systems, or renewable energy installations.

By default, fire, water, storm, and hail damages are insured. Optional coverage can include additional risks such as flooding, heavy rain, lightning, or natural hazards.

Building insurance covers the structure itself (walls, roof, installations) and permanently attached components (built-in kitchens, sanitary facilities).

Home contents insurance covers movable items inside the home (furniture, clothing, electronics). Both policies complement each other.

Yes. Garages, carports, or garden sheds on the same property are usually included. Other structures such as greenhouses or conservatories are typically insured but should be explicitly listed when applying.

Every property owner should have building insurance—especially if the property is financed. Banks often require it as a condition for granting a loan.

“Value 1914” is not an old house price but a calculation factor in building insurance. It reflects what the property would have cost in 1914 and helps determine the current rebuild value. This ensures your home is correctly insured even as construction costs rise.

Underinsurance occurs when the insured sum is lower than the actual value of the building. It’s crucial to determine the correct insurance sum when applying and to notify the insurer of any value-increasing renovations to avoid disadvantages in case of a claim.

Yes

This optional module covers natural hazards such as flooding, backwater, landslides, earthquakes, or snow pressure. It is recommended for all new policies.

Report the damage immediately, secure evidence (e.g., photos), and take measures to limit further damage. Examples include drying work, temporary roof repairs after a storm, or provisional pipe repairs.

Repairs should generally be carried out only after consulting your insurer. Many issues can often be discussed and agreed upon by phone.

If you leave windows wide open despite a storm warning, this is considered gross negligence. Depending on your insurance solution, it may reduce or deny a claim. PHÖNIX waives the gross negligence defense for damages up to €1 million.

Premiums depend on location, construction type, size, features, and desired coverage. Costs for labor and materials have been rising and are expected to continue increasing.
Choosing a deductible can significantly reduce your premium. Avoid opting for a low-cost, low-coverage policy—what is cheap may pay little in the event of a claim, potentially costing you more than the savings.